March 25, 2020
To Our Valued Customers:
We sincerely hope this letter finds you and your families in good health.
Despite the evolving COVID-19 pandemic and related economic conditions, Advantech Wireless Technologies Inc. and Alga Microwave Inc. continue to be fully operational around the globe.
Both companies confirm that they remain open for business despite recent announcements of temporary regional government shutdowns.
Advantech and Alga supply products to leading Canadian and American global communications companies, as well as governments and their agencies and the militaries of many NATO countries. As such, we are regarded as an “essential business” or our products as “high priority”, meaning products that are essential to critical infrastructure viability in defense, media and telecommunications industries.
In addition, our sales and engineering teams remain available to support customers as needed.
In order to supply these critical products, we have taken a number of proactive and precautionary measures to protect the health and safety of our workers, customers and communities, including work from home, bans on travel, and self-isolation when required. We have also implemented additional measures in our facilities to protect workers, drawing on the experiences gained from our operations in China, South Korea and Vietnam. As we continue to monitor and assess the global impact of COVID-19 on our business, we will regularly adapt and evolve these measures as circumstances require.
Our highest priorities are keeping our employees safe, ensuring our ability to serve you during this difficult time.